Ludwik universal celaning liquid animal odor neutralizer 1l

Returns Policy

We want you to be completely satisfied with your purchase. If you are not, you may return most new, unopened items within 7 days (1 week) of delivery for a refund.

Customers are responsible for all return shipping charges. If the order originally included free shipping, the cost of the initial shipment will be deducted from the refund amount.

Returned items must be in their original condition and packaging, with all tags and accessories included. Items that are damaged, used, or not in their original condition may not be eligible for a refund.

Refunds are processed once we receive and inspect the returned items. You will be notified via e-mail when your refund has been issued.

Shipping Policy

We currently ship only within Jordan.

Shipping costs are calculated based on your location and the weight of the items in your order. If free shipping is offered during a promotion or as part of your order, please note that this cost will be deducted from your refund if the item is later returned.

Orders are typically processed within 1–2 business days and delivered within 2–5 business days, depending on your location. Delivery times may vary based on product availability and courier schedules.